Terms
Short, and in plain words.
What Heartly is
Heartly is a self-reflection tool: guided conversations with an AI to help you work through what you're feeling. It is not therapy, counselling, medical advice or crisis support, and it doesn't replace a professional.
In a crisis
If you're in danger or thinking about ending your life, please don't use Heartly for that moment. Contact Samaritans (UK) on 116 123, call or text 988 (US), or your local emergency number.
You must be 18 or over
Heartly is for adults. By creating an account you confirm you are at least 18.
Use at your own discretion
Replies are generated by AI. They can be wrong, incomplete or simply not right for you. Take what helps and leave what doesn't; decisions about your life and health are yours. Heartly is provided as it is, while it's still being built.
Be kind to the service
Please don't try to break, overload or misuse it. We may limit or close accounts that do.
Your data
Your writing stays private to you. The Privacy page explains what we store and how to have it deleted.
Contact
Questions, problems or deletion requests: heartlyai.dev@gmail.com
Heartly · Last updated October 2026.